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26 Posts
I know some swear by these people, but with my first dealing with them I know I'll never use them again.
When I did my Bandit 1200 rims conversion for a 180 tire I was recommended to called upon them to get a sprocket. I asked if they carried a Bandit 1200 steel 520 sprocket. They told me yes and I ordered & paid for it.
I recieved it, put the entire rear back together and went to go put the chain on only to find out that it's not a 520 sprocket. How aggrivating is that?!?! Not only do I have to pull it all apart, break red loc-tite, but the worst part is I will have ANOTHER week with no riding during the perfect time of the year!! I called them back, told me now that they don't carry a steel 520 sprocket, but they can make me a 520 aluminum one. I asked how long, they said 4 weeks!!! Not to mention the lady blamed the misinformation on another lady! I told them I just wanted a refund and I'll just order an already made Vortex from else where.
Now I'm ready to send it back, I called them Friday. The lady said that I had to use a certain form to send it back and they could either fax or mail it to me. Since I don't own a fax machine, I told them to mail it. Dawned on me today to use my office's fax machine, so I called this morning to get it faxed over and the lady now tells me I don't need it. All I need is to include a copy of the invoice in the package when I return it. Which one should I do??
How many times will I get different answers!??! I hope to hell they get it and I finally get my refund! I know I'll have to keep up on my refund or I'm likely to never get it!
Just needed to vent all this... Anyone else had problems with them?
When I did my Bandit 1200 rims conversion for a 180 tire I was recommended to called upon them to get a sprocket. I asked if they carried a Bandit 1200 steel 520 sprocket. They told me yes and I ordered & paid for it.
I recieved it, put the entire rear back together and went to go put the chain on only to find out that it's not a 520 sprocket. How aggrivating is that?!?! Not only do I have to pull it all apart, break red loc-tite, but the worst part is I will have ANOTHER week with no riding during the perfect time of the year!! I called them back, told me now that they don't carry a steel 520 sprocket, but they can make me a 520 aluminum one. I asked how long, they said 4 weeks!!! Not to mention the lady blamed the misinformation on another lady! I told them I just wanted a refund and I'll just order an already made Vortex from else where.
Now I'm ready to send it back, I called them Friday. The lady said that I had to use a certain form to send it back and they could either fax or mail it to me. Since I don't own a fax machine, I told them to mail it. Dawned on me today to use my office's fax machine, so I called this morning to get it faxed over and the lady now tells me I don't need it. All I need is to include a copy of the invoice in the package when I return it. Which one should I do??
How many times will I get different answers!??! I hope to hell they get it and I finally get my refund! I know I'll have to keep up on my refund or I'm likely to never get it!
Just needed to vent all this... Anyone else had problems with them?