I guess it was only a matter of time before someone had to come in with a bad story about this place.
Last year when I was looking to purchase a bike, I went down to Honda East in Toledo with a friend who had purchased his bike from them previously.
So, we go down there, I look at a very nice SV650 they had in their used inventory. Had an M4 exhaust on it, adustable rearsets, among other mods to it. So, I tell the salesperson I'll take it, and we fill out the paperwork on it, and I pay for it IN FULL.
Couple days later, it comes time for delivery of the bike. I was having it delivered to my friend's house where I was gonna store it until riding season.(made purchase in February)
Truck shows up at the house where I'm waiting for them. Bike gets rolled off the trailer. But, it's not the bike I looked at and made the purchase based on. A bone stock bike was rolled off the trailer.
I instantly called the salesperson back to try and figure out what's going on. We agree taht I'm going to refuse the delivery on the bike that showed up and we're gonna try to figure this out.
Turns out the salesperson misinformed me on the bike. Told me the bike I was looking at was one thing, when in fact the bike she had info on was the bone stock one that rolled off the trailer. Had I actually seen the bone stock bike, I wouldn't have been as ****** when I saw it roll off the trailer. But seeing a nicely modded bike, then being delivered a stock machine isn't what I agreed to.
After all was said and done, I just got my money back from Honda East after a mess of going round and round with them trying to get them to make it right by putting parts on the bike they attempted to deliver me to make it like the one they showed me in the first place. That didn't work out, so I just got my money back.
Overall an absolutely terrible experience with this dealer and their sales department and apparent lack of knowledge of what bikes they're selling customers.
I would NEVER reccomend this place to anyone.
